1) Who We Are (Data Controller)
NDIGITEC is the data controller responsible for the processing of your personal data.
- Company: Namma International Digitec FZ-LLC
- Website: www.ndigitec.com
2) Personal Data We Collect
We may collect and process the following personal data:
- Phone number (including WhatsApp)
- Company name and job title (if provided)
- Website / social media page (if provided)
- Any message or content you submit via forms or Messenger
- Technical data (IP address, browser type, device info, cookies)
3) How We Collect Data
We collect your personal data when you:
- Submit a form on our website
- Submit a Meta Lead Form (Facebook/Instagram Instant Forms)
- Chat with us via Messenger or WhatsApp links
- Contact us via email or phone
- Browse our website (cookies & analytics)
4) Purpose of Processing
We use your personal data for:
- Responding to enquiries and quotations
- Providing information about our services (including AI Video, AI Photography, and AI Content)
- Project communication and customer support
- Marketing communications (only where permitted / consented)
- Improving our website, services, and user experience
- Legal and security purposes
5) Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
- Consent: when you submit forms or opt-in to be contacted
- Contractual necessity: when required to deliver requested services or proposals
- Legitimate interests: to respond to enquiries, improve services, and protect our business
- Legal obligations: where compliance with law is required
6) Data Sharing & Transfers
We do not sell your personal data.
We may share your data with:
- Authorized internal teams (sales, marketing, production, support).
- Trusted service providers (hosting, CRM, communication tools).
- Meta Platforms (as part of lead capture and messaging functionality).
Where data is transferred outside your country, we take reasonable safeguards to protect your information.
7) Data Retention
We keep personal data only as long as necessary:
- For enquiry handling and service delivery.
- For legal, accounting, or reporting requirements
- For legitimate business purposes
When no longer needed, we securely delete or anonymize your data.
8) Cookies & Tracking
Our website may use cookies and analytics tools to:
- Improve functionality and performance.
- Measure traffic and user interactions.
- Enhance marketing campaigns.
You can control cookies through your browser settings.
9) Your Rights (GDPR)
Depending on your location, you may have the following rights:
- Access your personal data
- Request deletion (“Right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, contact: info@ndigitec.com
10) Security
- We implement appropriate technical and organizational measures to secure personal data against unauthorized access, loss, or misuse.
11) Third-Party Links
- Our website may contain links to third-party websites. NDIGITEC is not responsible for their privacy practices. Please review their policies separately.
12) Updates to This Policy
- We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.